Kalia Inc. offers the following express limited warranty on its CRISTALPLANT® bathtub products. This warranty extends only to the original owner/end-user for personal household use and is effective as of the date of purchase. The warranty is not transferable to subsequent owners. Additional limitations may apply for commercial use.
10 YEAR LIMITED WARRANTY ON KALIA CRISTALPLANT® BATHTUBS
Kalia guarantees its CRISTALPLANT® bathtubs to be free of all material and workmanship defects under normal residential use for a period of 10 years under normal conditions of use and maintenance. Kalia may, at its sole discretion, elect to repair, provide a replacement part or product, or make any another appropriate adjustment for a defect occurring during normal residential use.
This warranty excludes any damage caused in whole or in part by problems due to incorrect installation, abusive use, improper use, negligence, accident, non-compliant maintenance, or application of inappropriate or abrasive cleaning products.
Kalia is not responsible for labor, installation or other incidental or consequential expenses. Kalia is not responsible for any labor costs or any other costs related to product installation, repair or replacement as well as for any damage or any other incidental or consequential expenses.
Under no circumstances shall the liability of Kalia Inc. exceed the purchase price for a product paid by the owner/end-user, contractor or builder.
In addition to the previously mentioned conditions and limitations, the warranty period for products installed for commercial applications, or used in commercial ventures, covers a period of one (1) year from the initial date of purchase by the owner/end-user, contractor or builder from an authorized dealer. If the product is sold by Kalia Inc. as a display item, a one (1) year warranty applies.
To make a claim under this warranty, you can contact Kalia through your dealer OR you can phone directly to 1-877-GO-KALIA (1-877-465-2542) OR email service@KaliaStyle.com or write to Kalia Inc., Customer Service, 1355 2nd St., Sainte-Marie QC G6E 1G9 Canada. Make sure you provide all pertinent information related to your claim including a full description of the problem, the product name, model number, color, finish, as well as the date and location where the product was purchased. Also include the product serial number or original receipt. For more information or to obtain the contact information of the service and repair center nearest you, call 1-877-GO-KALIA.
EXCEPT AS SET FORTH HEREIN, KALIA INC. PROVIDES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF FITNESS AND MERCHANTABILITY FOR A PARTICULAR PURPOSE OR COMPLIANCE WITH ANY CODE.
This is the exclusive written warranty of Kalia Inc.